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Service Advisor - Full-Time
Commonwealth Motors - Phillip, ACT
  • Dynamic Group with more than 100 years of history
  • A competitive remuneration package, with fantastic performance-based bonuses
  • Exclusive benefits and discounts on products and services
  • Excellent training, mentoring and career development opportunities
  • Inspiring and fun working environment

 

About Commonwealth Motors

We are part of the PM Automotive Group (former Preston Motors).

 

One of the longest established privately owned automotive groups in Australia. For over 100 years we’ve been providing lifestyle solutions that meet the changing needs of current and future generations.

 

Thriving in the automotive industry, we offer:

  • New and Used Cars;
  • Caravans;
  • Service
  • Parts and finance.

 

Consisting of 4 divisions (PM Automotive Group, PM Parts, PM Caravans, and PM Finance); we employ more than 450 team members across 13 locations in Victoria and the ACT and is constantly expanding.

 

At PM Group we are passionate about providing an exceptional customer experience to everyone, every day! To achieve this, we are always searching for ‘DRIVEN’ people with great ideas, energy and passion

 

About the role

We are currently seeking a highly motivated and experienced individual to join our team as a Service Advisor.

 

Based in Phillip, you will meet and deal with a variety of customers and provide them with accurate advice and an outstanding experience.

 

Key responsibilities include: 

  • Maintain and provide an exceptional level of customer service (from vehicle pick-up to handover) and customer advice (on service, parts and accessories)
  • Attend to customer queries, make appointments to service customer vehicles, follow-up with customers (e.g. recall, reminders, missed appointments, etc.)
  • Relevant paperwork and invoices

 

Who are we looking for?

Desirable:

  • Experience with the Pentana system

Essential:

  • A person, with previous service advisory experience, preferably in a similar industry
  • Results oriented, identifies and uses resources wisely
  • Current driver’s licence (manual and automatic)
  • Excellent communication and negotiation skills
  • Work ethic and reliability
  • A ‘can do’ attitude
  • A ‘DRIVEN’ person, with a passion for cars and people
  • Ability to provide an exceptional customer service to everyone, every day!

 

Why should you join us?

  • Be a part of a thriving business working among some of the brightest minds in the industry
  • A competitive remuneration package, with fantastic performance-based bonuses
  • Exclusive benefits and discounts on vehicles, parts and services
  • Excellent career development opportunities, and ongoing training through Australia’s #1 Brand
  • An Employee Recognition Program with monthly prizes
  • An Employee Assistance Program, supporting yourself and immediate family members
  • A rewarding experience, and supportive culture
  • PM Automotive Group is an equal opportunity employer and encourages both male and female applicants

 

How to Apply

If you believe you are the right person for the role, please submit your resume with cover letter giving us a brief overview of your previous relevant experience, what interests you in this role, and addressing the selection criteria. Please follow the instructions on the application page regarding your Work History, Education and Qualifications. 

 

 

This is a fantastic opportunity for an experienced Automotive Service Advisor to take the next step in their career. Learn and develop from the best; and thrive in the industry using the continued success of PM Automotive Group.

 

Be part of our family and apply today!

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